OTA Updates (Over-the-Air)

Over-the-Air (OTA) updates are software updates delivered wirelessly to a vehicle's onboard systems. They can address bugs, improve performance, add features, or correct safety-related software issues without a dealer visit.

OTA update history is increasingly relevant in used vehicle appraisals and reconditioning. Dealers should understand what software version a vehicle is running, whether pending updates affect performance or feature availability, and how to communicate OTA capabilities to customers purchasing connected vehicles.