A used car manager (UCM) oversees all aspects of the used vehicle operation including trade-in appraisals, auction sourcing, pricing, reconditioning oversight, and decisions on aging inventory. They are typically the primary buyer for the store's used vehicle department.
The UCM is one of the most commercially important roles in any dealership. Their sourcing discipline, pricing accuracy, and inventory management decisions directly determine the used department's profitability. A strong UCM is data-driven, market-aware, and decisive on aged units.