We're happy to help with any issues you might have. The fastest way to get help is to use our new live chat feature or to send us an email. Please be sure to have this information ready for fast assistance:
If you don't want to wait on hold, you can use our new live chat feature. Just log in to our website and click the chat bubble under My ACV for immediate assistance. Our chat hours are:
If you prefer email, you can reach us at service@acvauctions.com. We monitor our inbox during these hours:
We recommend chat and email for the fastest resolution. But if you prefer, you can call us at 1-800-553-4070, then press option 4. Our call center hours are:
