How to Read a Vehicle Condition Report

May 6, 2026
Support Center

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How to Read a Vehicle Condition Report

Auction

Features of the ACV Condition Report

  • Click any vehicle card in the Marketplace to open the listing.
  • Select Condition Report to open the full report.
  • Review the Photos section, which includes interior, exterior, engine bay, odometer, and tires.
  • Check the Announcements section for any seller disclosures or title notes.
  • Review the Mechanical and Body Report for inspector-noted damage and wear items.
  • Listen to the AMP (Audio Motor Profile) to hear a high-definition engine recording.
  • Use Virtual Lift to inspect the undercarriage in high definition.
  • Review the 45+ point visual inspection detail for a comprehensive condition summary.
  • Check the OBDII scan results for any active or stored fault codes.
  • Review paint meter readings for each panel to spot prior repairs or repaints.
  • Check the embedded Carfax report for ownership history, accident records, and title events.

What to expect

After reviewing the Condition Report, you will have a thorough understanding of the vehicle’s condition before placing a bid. The report is prepared by a trained ACV inspector and is available for all vehicles listed on the platform.

Troubleshooting

The Condition Report will not load. Try refreshing the page or clearing your browser cache. If the issue continues, contact ACV support.

AMP or Virtual Lift sections are missing. Not all vehicles have every inspection feature. Availability depends on the inspection type ordered by the seller.

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Need more help? Visit our Support Center or call 1-800-553-4070. Phone support is available Monday-Friday 9am-10pm ET and Saturday 9am-2pm ET.

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