ACV facts & figures
Episode #37
Host, Matt Mitteldorfer, sits down with Brian & Jamie Johnson of Crescent Automotive (Aiken, SC) to explore how a family-run store uses smart tech and human-first values to rewrite the playbook. The Johnsons share how they’ve embraced practical technology to simplify operations and put customers first.
When introduced to ACV's ClearCar solution, it immediately clicked—simple, transparent, and easy—a natural fit for their customer-centric, customer-first way of doing business.
They share how a predominantly female team helps create a gentler, low-pressure experience for women and families, and how word of mouth and long-term relationships still drive the business. Plus, they unpack how ACV's Guaranteed Sale has helped steady inventory and speed up turns with multiple bidders on every car launched.
It’s a conversation about modernizing without losing the human touch—and building trust one interaction at a time.
