Chief Customer Success Officer
Joe started his automotive career at 15 years old and never looked back. He grew and developed a successful independent dealership that eclipsed annual retail sales of 500+ and month over month inventory turn exceeding 100%. His challenges associated with sourcing enough inventory drove him to reconsider his own business and join a large-scale franchise dealership operation. In this setting, he learned first-hand how the new car dealerships struggle at appraising trades and liquidating wholesale inventory. Being able to walk in both the new and used car dealer’s shoes provided Joe the unique perspective to create a solution that would bring both buyers and sellers together with a legitimate auction that removed all the time commitments, logistical challenges, high costs per transaction, and risk. From its first iteration, ACV Auctions has been founded on the fundamental belief that a business will only survive if it truly adds substantial value to all of its users. ACV has achieved the prestigious triple-crown by being a true Win-Win-Win. The buyers, sellers, and even the retail customer all benefit greatly when dealers transact on ACV.