The red, yellow, and green sale lights indicate the general condition of a vehicle and determine which issues must be disclosed. If a required disclosure wasn't made, the buyer can submit a claim for the issue.
The blue sale light determines the title due date.
These lights apply exclusively to our digital auctions.
The blue light determines the title due date, counted in calendar days. If a vehicle is listed:
The delivery deadline is 5:00 PM ET on the title due date. The sale date, which is the day the seller accepts the winning bid, counts as day one.
A blue light can appear with any other lights.
If a vehicle is listed with a green light, it rides, drives, and is free from major mechanical issues. A green light doesn't mean a vehicle is retail ready; some reconditioning is typical.
If a vehicle is listed with a green light and no yellow light, every issue other than wear and wearable components must be disclosed at the time of sale.
A green light can appear alone or with a yellow light, a blue light, or both.
If a vehicle is listed with a yellow light, one or more of the vehicle's systems have an issue. We apply yellow lights to specific systems to disclose that they have an issue, rather than one yellow light for the whole vehicle.
A system with a yellow light, such as the engine, might have more than one issue, even if we describe only one. Issues in a system with a yellow light aren't eligible for arbitration.
A yellow light always appears with either a green light or a red light, and can also appear with a blue light.
A red light limits what the buyer can arbitrate and indicates that a vehicle might have significant mechanical issues. Vehicles listed with a red light are sold as-is; they might not ride or drive, and might have mechanical and cosmetic issues.
Vehicles listed with a red light aren't eligible for arbitration. The following undisclosed high-risk issues are exceptions:
A red light can be normal or abbreviated. If a red light is abbreviated, we don't scan the undercarriage or record engine sounds.
A red light can appear alone or with a yellow light, a blue light, or both.
Chat (recommended)
Log in to our website, go to My ACV, and click the chat bubble.
Email
service@acvauctions.com
Phone
1-800-553-4070, option 4
This article does not replace or modify ACV’s policy; it is only a summary. You can find ACV’s policies on our website.
