Learn how long you have to submit an arbitration claim on your vehicle.
Purchase Protection+ lets a buyer return a vehicle for a valid arbitration claim and extends the arbitration window.
The buyer can open an arbitration claim on a vehicle when an issue was not disclosed at the time of sale.
Extended Assurance extends a buyer's arbitration window by 10 or 20 calendar days.
A clear, concise guide to help buyers understand arbitration eligibility and disclosure standards on ACV Auctions.
Learn which components, conditions, and issues cannot be arbitrated.
Learn the requirements your arbitration claim must meet to be valid.
Everything you need to know about submitting a claim, providing evidence, and getting to a resolution!