Selling: How to download the buyer's documents

November 10, 2026
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Selling: How to download the buyer's documents

You can download the buyer's dealer license and resale certificate for a vehicle you've sold from My ACV.

These documents aren't available for every buyer. If a document you need isn't available, contact us.

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Step-by-step instructions
  1. Log in to ACV Auctions.
  2. Click "My ACV" in the navigation bar at the top.
  3. Click "Sold" in the left sidebar.
  4. Find the auction you need the documents for, and click the three dots on the right side of its row to open a dropdown menu.
  5. Click "Download Dealership License" or "Download Resale Certificate".

The file downloads to your device.

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Contact us

Chat (recommended)
Log in to our website, go to My ACV, and click the chat bubble.

Email
service@acvauctions.com

Phone
1-800-553-4070, option 4

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Disclaimer

This article does not replace or modify ACV’s policy; it is only a summary. You can find ACV’s policies on our website.

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