Titles: How to download a prepaid shipping label

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Titles: How to download a prepaid shipping label

We provide prepaid FedEx shipping labels to send documents to our headquarters. All our prepaid labels use overnight shipping. If you drop off documents at FedEx before the location's last pickup, they should reach us within 24 hours.

You can also ship with UPS, USPS, or DHL at your expense. If you'd like to use another carrier, reach out using the information under "Contact us" below.

Before you start, you need:

  • The "Back Office," "Rep (Representative)," or "Admin" role on your user account.
  • Access to a FedEx drop-off location.
  • An envelope or mailer that's big enough to fit the documents.

Download a label

To download a prepaid shipping label:

  1. Log in to your ACV account.
  2. Click "My ACV" in the navigation bar at the top.
  3. Click "Title Hub" in the navigation menu on the left.
  4. Click the "+ Add all to shipment" button above the list of vehicles.
  5. Click the floating "Shipment Queue" button at the bottom of the screen.
  6. For any title that you're not sending in this package, click the "X" button next to the vehicle.
  7. Click the "Finalize & Generate Label" button, which downloads a PDF that you can print.

Contact us

Chat (recommended)
Log in to our website, go to My ACV, and click the chat bubble.

Email
service@acvauctions.com

Phone
1-800-553-4070, option 4

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