How to Track the Title for your Purchase

May 8, 2026
Support Center

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How to Track the Title for your Purchase

This gives you visibility into where each title is in the process so you know when to expect it.

Steps

  1. From the top navigation, select My ACV.
  2. In the left sidebar, select Title Hub.
  3. Your purchased vehicles appear with their current title status.
  4. Select any vehicle to see full title detail, including transfer history and next steps.

Title statuses

  • ACV Awaiting Title - ACV has not received the title from the seller
  • Title at ACV - The title has been received and is in the queue to be clerked and processed
  • Title Clerked - The title has been clerked and is in the queue to be shipped out,
    • If the status of “title clerked” is present for more than 48 hours, verify the sale is paid with your floorplan or that your ACH has cleared. If it is in unpaid status and the payment has cleared, it will take 24-48 hours for ACV to ship the title. 
  • Title Shipped - This that the title has been shipped out to you or your floorplan. 
    • You can also see the FedEx tracking number that was used to ship the title. 
  • Title Problem - A problem has been identified with the title ACV received and the Title Account Support Representative is working on resolving the problem. For additional details about the identified problem, you can utilize the Live Chat feature on the bottom right of the screen (only available on desktop).

What to expect

Title timing depends on the seller’s state, lien release requirements, and whether the vehicle has an existing loan. If a title is delayed beyond expected timelines, ACV’s title team will reach out proactively. You can also contact them directly through the support line.

Troubleshooting

No title information is showing. Title information may not appear immediately after purchase. Check back within 1-2 business days. If still not showing, contact ACV support.

Need more help? Visit our Support Center or call 1-800-553-4070. Phone support is available Monday-Friday 9am-10pm ET and Saturday 9am-2pm ET.

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