



Q: How long does it take to get a response after submitting the issue?
A: An Account Support Representative will typically respond within 48–72 hours.
Q: Can I include someone else as a point of contact?
A: Yes. If someone else should be contacted about the issue, include their name and contact info in your notes.
Call: 1-800-553-4070 Option: 4
Email: Service@acvauctions.com