Waiting on a title can be frustrating. At ACV, we want to make the process of handling a late title as smooth and transparent as possible. If a seller fails to deliver a negotiable title by the final deadline, you have the one-time right to request a Late Title Unwind to cancel the transaction.
A Late Title Notice (LTN) is a formal notice to ACV and the seller that you'd like to return a vehicle if a title is not produced in a timely manner. Once the notice is placed, the seller has until 5:00pm EST in two business days (the "Final Deadline") to provide a transferable title to ACV.
⚠️ Important Timing: You can file a LTN as early as 2 days before the due date for the title, up until Day 88 after the auction. Due date is dictated by Blue Light status on the listing and the seller's state. For clarity on the earliest LTN submission date:
Before taking this step, we always recommend reaching out to our ACV Customer Service team—they can often connect with the seller to get a better timeline for you.
To cancel a vehicle purchase due to a late title, the transaction must meet the following criteria:
Submitting your notice is quick and completed entirely online. Click here to learn more.
What happens next?
If the deal is successfully canceled, you agree to:
You cannot submit an LTN or cancel a deal if the seller explicitly disclosed specific title conditions in the original Condition Report. These include:
Additionally, submitting an LTN is a one-time right. You cannot submit a notice on the same vehicle more than once. Finally, transactions cannot be canceled based solely on third-party history reports (like CARFAX or AutoCheck).
💬 Remember! ACV reserves the right to extend the Late Title Notice Deadline for specific circumstances (e.g. - weather, acts of god, reasonable corrections, etc.).
ACV Customer Service
📧 service@acvauctions.com
📞 1-800-553-4070 (Option 4)
💬 Chat with us in MyACV!
